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Originally Posted by Sly
People are brainwashed because they are required, as part of their job, to be friendly to customers?
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Hey, I was making a tongue-in-cheek comment for the most part, but it is true that some of your "brands" down there really go for the Rah Rah. Pre-store opening cheering, motivating sessions where everyone joins in chanting (think of those sideline dances football teams do, same idea).
People flipping burgers for minimum wage actually proud of it ... not teenagers, adults! The companies do a really good job in making them feel like part of the "winning team". Hence, the pleasant smiles and my brainwashed comments.
But again, I'm not talking about ALL happy employees, but certainly America leads the way in motivating employees. And everyone is so touchy-feely now (canada too) they don't even say "Areas of Improvement" on performance reports ... it's "Opportunities".
I'd like to see companies actually treating employees as mature human beings rather than coddling them .. a little off-topic, sorry
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Originally Posted by Sly
Go to an American Restaurant owned by second generation Americans, the service is great. Very polite, always there to help out, they fill your drinks before you even ask. Then go to a foreign Restaurant (in the United States) owned by immigrant families, say a sushi place, and the service is absolutely horrible.
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Wow, prejudice much?
;)