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Originally Posted by sarah_webinc
Customer service..seriously. I just had to call my American bank because my card got flagged for unusual activity. That happens to me now and then because I live in the UK and they wonder what is going on when I am using the card there.
I called my local branch back home and had wonderful customer service and the problem was solved within five minutes and everyone was polite, etc. If I had called my local UK bank branch they would have snarled through the whole process.
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Inclined to agree Sarah.
The US service industry, generally, is good in comparison to several other countries (and sure agree about the UK).
The ultimate test of the service industry is in asking anything out of the ordinary, for which, there may be no programmed response
Had to use this a few times and still think the US came out good.
Can't say which country may be top of the league - prob may be the US, - but there are several areas where customer service is OK - tho sure would not include the UK in that category
