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Originally Posted by Sly
I'm curious as to how you expect them to pay affiliates if they have no access to the information? I'm going to go out on a limb and assume that since they have no NATS access they also have no access to affiliate information (company names and addresses) as well as access to who was paid what and how much is owed. Even if they can get into their processor and check amounts, they still may be missing several very important elements required for proper payment.
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The whole point of everything is that they are the ones that caused themselves to be locked out of their own admin. they got a phone call about something being off, they decided to hire lawyers and not talk to NATS, so therefore NATS had to lock them out
Bottom line, it was all up to them, if they had coorperated and resolved the issue quickly, they would be able to pay affiliates