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Originally Posted by DaLord
I amazed how many banks you must have tried throughout the world to be able to make that statement  |
Well, I am not saying it is limited to banks but that was just the way I used customer service today. I have used a lot of banks in the UK to be able to compare. However, it is a general issue from the person at the supermarket check out to the person in the call centre. I am sure ther are places in other countries that do it well to but in my own experience of traveling around North America and Europe and dealing with countries all over the world through the internet I generally find the attitude of those providing customer service in the United States to be one that remembers the 'service' bit of the title.