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Originally Posted by TurboAngel
I hate to say it but you just got lucky.
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Sorry to dis agree, but the CS inside the US, is usually the best. They actually speak your language, and you dont have to have them repeat the statment 10 times, and they get the job done.
I have the same thing happen with my bank from time to time. I live in Mexico, and my bank is in the US. They call me about 1 time ever 3 or 4 weeks to verify a purchase. I usually hang up, and call them back just to be on the safe side. Once I asked them why they dont just make notes on the account, and they said they would rather make the long distance call, and have my account secure!