GoFuckYourself.com - Adult Webmaster Forum - View Single Post - For all the bitching done about America this is one thing America does best

jayeff · 08-23-2006, 10:30 AM

Obviously Dell and EPassporte must not be considered American companies any more... along with Netflix, DirectTV and a bunch of others to whom "customer service" is an apparently meaningless concept.

Sarah, I think you have to distinguish between businesses which still routinely let you talk to people and those which have put up a barrier to keep the customer at arm's length. With banks of both countries, I have always found it easy to speak to people who are courteous and helpful. That said, due mainly to minor glitches, I have probably needed to talk to my bank here more often over the last 10 years, than I needed to talk to banks in the UK during the previous 30. In fact, I cannot actually remember ever having a problem with a UK bank.

As to restaurants, I agree with Paul. I prefer good service, but if I can't get that, I will take sullen disinterest over fake hospitality any day. At least it is honest. And I really don't want to tell a supermarket cashier how I am today...

08-23-2006, 10:30 AM
jayeff Confirmed User Join Date: May 2001 Posts: 2,944	Obviously Dell and EPassporte must not be considered American companies any more... along with Netflix, DirectTV and a bunch of others to whom "customer service" is an apparently meaningless concept. Sarah, I think you have to distinguish between businesses which still routinely let you talk to people and those which have put up a barrier to keep the customer at arm's length. With banks of both countries, I have always found it easy to speak to people who are courteous and helpful. That said, due mainly to minor glitches, I have probably needed to talk to my bank here more often over the last 10 years, than I needed to talk to banks in the UK during the previous 30. In fact, I cannot actually remember ever having a problem with a UK bank. As to restaurants, I agree with Paul. I prefer good service, but if I can't get that, I will take sullen disinterest over fake hospitality any day. At least it is honest. And I really don't want to tell a supermarket cashier how I am today... Last edited by jayeff; 08-23-2006 at 10:32 AM..