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Old 08-23-2006, 09:56 AM  
TheLegacy
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Join Date: Apr 2003
Location: Brantford, Ontario
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Quote:
Originally Posted by MaskTVMaura
I completely agree with you Sarah! America is fantastic for customer service; whenever I make a call to an American company, I get to talk to a real person within seconds, my issues are always solved immediately and to my complete satisfaction, and I feel genuinely appreciated as a customer.

In Canada, it's practically impossible to reach a real person, and when you do finally get somebody on the phone, they act as if they are doing you a HUGE favour just by talking to you and often will just make an excuse as to why they can't help you with your situation.

It's a true pleasure doing business with Americans!

for the most part - though I am with cibc and royal bank - they have great client service and I often get calls asking how their service was the last time I visited. yet.. other banks I walk away from.
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