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I completely agree with you Sarah! America is fantastic for customer service; whenever I make a call to an American company, I get to talk to a real person within seconds, my issues are always solved immediately and to my complete satisfaction, and I feel genuinely appreciated as a customer.
In Canada, it's practically impossible to reach a real person, and when you do finally get somebody on the phone, they act as if they are doing you a HUGE favour just by talking to you and often will just make an excuse as to why they can't help you with your situation.
It's a true pleasure doing business with Americans!
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