Originally Posted by AsianDivaGirlsWebDude

I haven't experienced your situation, but I know when you export as a quicktime movie (prior to loading into Cleaner or another batch processor), you need to export your video as a "self-contained" movie. Otherwise, what you export only references (points to) the elements of the movie (in this case video or audio).

If you bought your Adobe product recently they will walk you thorough the problem. Otherwise, you have to pay a per incident fee or purchase an annual support package. Either way, they will help you troubleshoot and isolate the problem.

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