Quote:
|
Originally Posted by split_joel
Not trying to sound rude but why is your website ethier down or going slow 80% of the time. Also the five times I called in, I always get some guy I can berly understand saying, our systems are done please call back later. Why should I do transactions through you, if your system is going to be down and your support agents can berly speak english. I love the idea of epassporte but I think there is alot of things that need to be fixed.
|
Hi
accept for a day a few weeks ago where we were upgrading the system, I have not noticed any downtime recently. I will talk to our tech team to see if we are having any issues with the site being slow and what we can do to resolve this issue. Our support team is in the US and they are all english speaking so i am not sure what to tell you.