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Old 08-18-2006, 02:30 PM  
micker
Confirmed User
 
Join Date: Nov 2005
Location: Metro Detroit
Posts: 748
Quote:
Originally Posted by nick3131
understandable, 30 days seems a bit much, i beleive its 48 hours with normal visa, or something like that, not 100% sure.
Yeah, I had an issue with this myself, and when I called the merchant, they told me that they had closed the transaction and the hold would come off within 72 hours. When it didnt come off I called Epassporte CS and they told me that it would take 30 days unless the merchant faxed them some kind of form. I called the merchant back and they told me the transaction was closed and completed and had nothing to do with them, it was out of their hands and should have been resolved by visa already... Ended up having to wait the 30 days for it to be taken off...
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