Originally Posted by Chris Mallick

This is a system issue for all cards, not just ePassporte. When you attempt to use the card, an authorization is sought. If you have sufficient funds, the Visa system allows the Merchant to lock those funds and to settle in a few days, in most cases. Unless the Merchant releases the auth, the open to buy is decreased. There is nothign to chage back because the transaction did not close. Our CS can help you to get the pending auth dropped, however this is difficult as most merchants will say they are shipping or something.