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Originally Posted by jayeff
When did this happen?
As of several months ago a change of email request prompted instructions being sent to the NEW email address about verification requirements, copy documents, etc. There was no email at all sent to the old address.
We discussed that at the time in relation to my own account and since then you have responded to a couple of threads here without ever describing what you have now.
But okay. Within the context of the various measures which have been added in recent months to improve security, wouldn't it still make sense to verify via the original address BEFORE making the change?
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Your email can now be changed from within your account. (Log in -> Click account -> Update Email)
Previously the process required the account holder to provide either a copy of ID or part of the credit card number on file to ensure it was the right person requesting the change.