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Originally Posted by jayeff
Why, when someone requests an email address change, do you communicate only with that new address about how to verify the change?
Surely that is a very insecure way to proceed, but even if you see an advantage to it, wouldn't it be an obvious and basic precaution to notify the currently registered address that a change request has been received?
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This is the message sent to the old email address when the email is changed:
Dear ePassporte cardholder (Account Name),
This message is to notify you that we have processed your ePassporte account email address change as requested.
If you did not request this change please contact our cardholder services center immediately.
Sincerely,
ePassporte Cardholder Services
[email protected]
Fax: 1-310-564-1751
Toll-Free from US: 1-877-372-7790
International and US: 1-310-301-2001