Wow!
My accountant told me it hadnt been paid yet this morning, but I got her to check the account just then our money is finally there.
Maximus, thanks finally for your attention to this matter, I appreciate it.
Quote:
|
You only did transcations for a 7 day period from 9/1 to 9/8 , although you had been an active account for quite some time, you only did first time sales this 7 day period. Your scheduled release date was 10/1. But when payment time came so did a red flag with your name on it. In less than 3 weeks we already had 7 charge backs (10.45%) and 6 credits ( 8.96%) . This is about 20 % of your revenue returned in less than a month. Along with no new sales this is cause for concern.
|
I am curious as to why you didnt email us about this? It would have caused a hell of a lot less panicking, and I certainly wouldnt have brought things to the board.
Quote:
|
Your salesman should have spoken with you.
|
Maybe you should ask him why he didnt call us :/
Okay people, it turns out WSB Pay after all!
Quote:
Originally posted by Maximus
Hello Pentae,
I have been notified that you are proclaiming that WSB "Dont Pay". In actuality your funds are currently sitting in your bank account begging to be spent. Lets bring to light what has transpired in your case. I dont normally go thru customers account here on the board but I will in your case.
You only did transcations for a 7 day period from 9/1 to 9/8 , although you had been an active account for quite some time, you only did first time sales this 7 day period. Your scheduled release date was 10/1. But when payment time came so did a red flag with your name on it. In less than 3 weeks we already had 7 charge backs (10.45%) and 6 credits ( 8.96%) . This is about 20 % of your revenue returned in less than a month. Along with no new sales this is cause for concern.
We wouldnt be in business if we did not have filters in place for spotting this type of pattern. In any event, in your case the account was reviewed and an extension of 30 days was added before release as a precaution. Usually its much more but in this case the amount is not that great. At this time we notify customers by phone. Your salesman should have spoken with you.
After 30 days your account went up again for payment and was approved. In your case you receive wire transfer. An email was sent out requesting verification of a semi ledgeable swift code. Paranoid as we are we requested your comfirmation of the swift code needed in order to deposit your funds safely into your account. We then received back from you a confirmation 10/31 (see below).
Subject: Re: wsb wire info
Date: Thu, 31 Oct 2002 09:03:18 +1000
From: [email protected]
To: <[email protected]>
Yes that is the correct swift code...
Let me know if you need anything else clarified
thanks
---
Accounts
naughtyandlive
We then moved your account to a pay status and you we wired your funds. We did find that you sent a reminder email that was not replied to. We get to all our emails everyday but in your case we did not reply right after your wire was processed, but rest assured you were on the list to be paid... I checked your account statement area and it reads you were paid today 11/6/02 sometime before 5:30 pm EST, cut off time for wires. We print out all wires daily so if you need further verification of todays transfer I can retreive that tomorrow.
Hope this longwinded reply answers your concerns and I certainly hope you enjoy your hard earned cash. Thanks to all of you who know and stuck up for WSB... cheers.
|