Quote:
|
Originally Posted by Jace
can any NATS owners come forward and let us know when they had a glitch fixed 3-6 months ago?
|
We are a fairly new program with NATS and we also had the rebill import problem which PBjohn speaks of. I cant say the exact date we made the fix, but it was fairly recent. I caught the rebill mistake after the first month, when it became quite noticable that NATS was not tracking rebills. I contacted TMM and we had the problem fixed that day. From what I remember it wasnt a tough fix and TMM was very helpful as ussual. The hard part was watching all those damn rebills roll in over the next week and having to whip out the old pocket book.
IMO NATS has been very professional with me and my program and Boris has been more than patient when having to deal me calling him all the time for help.