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The Diplomat is the absolute worst hotel in it's class I've ever stayed in. 3 years running, we had abysmal service from the staff, the bill was always wrong, valets always took forever (even at 3am when no one was asking for their car) and in general it just sucked.
I asked for the general manager, was told (in effect) that he doesn't speak to mere mortals... and so when Westin sent a "How was your stay" I absolutely ripped them and said this hotel should lose its Westin franchise it was soooo bad... when nearly everyone is awful, you KNOW the attitude is coming straight from the top.
Anyway... I got a call from the general manager and he fell all over himself promising it would be much better this year. We decided to pass (as did many other gay companies) because it sucked so bad last year, but word I've heard from the people who went was that it was just as bad as previous years.
I don't get WHY AVN continues to make dumbassed moves. Don't they know that they're quickly being outclassed by shows like the Phoenix Forum?
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