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Originally Posted by basschick
minusonebit - you could use some business communication classes. i had a problem with epassporte once. i was polite and chris personally saw to it that the giftcard i sent was fedexed at epassporte's expense.
you don't want people to like you? fine, but the truth is that you can get a lot done by being courteous and pleasant. 'cause even if you don't care for the way a company does business, the reps are fellow humans and THEY are not causing your problem. so you have a choice - to make them want to help you or to be a complete rude assface and make no one want to help you.
remember, not only do you have a choice whether or not to do business with a company - they have the choice whether or not to do business with you. why burn your bridges?
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ePassporte dosent pay me to be nice to them. However, I did pay them to provide a service.
I see no point in being nice to a company as they bend me over a barrel and shove it in. Its an unneeded expenditure of effort on my part that is never returned in kind. And lets keep in mind that if you arent part of the soultion then you are part of the problem. None of the ePass reps have thus far been a part of any soultion. So yes, it is thier fault as much as anyone elses.
We're all humans. I dont expect anyone to give me respect based on that sole fact and as such I dont give it. Respect is not given, its earned. Thus far, ePass has earned none and therefore gets none.
And yes, they are free to choose not to do business with me. They are not free to choose to defraud me. Never get the two confused.