So I was talking to my sig sponsor who used to have my siggy booked before the deal we had expired and he was offline (connectivity problems, apparently), he wanted to renew but they locked his ePassporte account so he is trying to get that straightened out so he can renew.
So just for the hell of it, I decided to sign into my ePassporte account and see if it was open, and son of a bitch, it was locked too.
Here is what I see:
The reason given is for "suspicious activity". Well guess what? Thats pretty fucking hard, since there hasnt been any activity on it for quite some time. It has been "open" for at least a month since the last activity on the account.
This has gone on for long enough. If my account is not unlocked within the next three working days, I am going to file a lawsuit. Not for missing funds, because there was nothing in there (thank god) but for unfair and deceptive trade practices. I paid for an Electron card with the reasonable expectation that I would be able to use it so long as I kept my account open and funds therein. I cant do that without the account being open. I will argue that this pattern that ePassporte seems to be developing of opening accounts, waiting for people to sign up and buy an electron card and then closing the accounts amounts to a scheme to defraud.
This case is winable and I am so not kidding. Get your fucking heads out of your asses and fix this. Now.