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Originally Posted by BoyAlley
What epassporte should do when someone calls because of a family emergency like that is unlock the account immediately and not worry about their god damn stop-loss program.
THATs what should fucking happen.
The more I think about this the more pissed off I'm getting.
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I agree 100%. Any half-decent credit card issuing bank would do that. What's worse is that with ePassporte, many of us have close friendships with the employees of ePassporte. It wouldn't suprise me at all if Honez has met a few employees of the company at conventions. Not many people can say they've had a drink with the CEO of their bank.
My condolences, Honez. Hope they get this resolved for you ASAP!