So I had to fly home this past week to see my nephew who was in a coma on life support after a car wreck. While there, I try to get MY money from my ePassporte card. It doesn't work. After sitting in a hospital room last night watching the staff take the life support from my nephew and watching him take his last breath on this earth, I needed MY money to get back home to Phoenix. I get ahold of ePassporte today only to be told my account is on hold for some "suspicious activity". Oh like what? Something like trying to get MY money out of an ATM machine in MIssouri? The girl on the phone couldn't tell me. But, she did say that I would have some kind of security email in my inbox in 7 business days that I can answer and send back then wait another 7 days for a reply. Is there not a PERSON that I can talk to? Is your fraud department manned by a POP3 account?
I am done with you guys. There is NO reason to have a hold on my account. That is MY money! That is my freakin' paycheck you dorks! My paycheck from a company that uses you to pay our affiliates. Geezus. I am pissed beyond pissed right now.
