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jerzeemedia please forward the email to me and I will get you a response.
4 gift accounts were created from your account over a 4 month period all of them have been involved in fraud.
When a gift account is created it costs $5 + the funds loaded into the account.
The creation of a gift account will show on your statement and you have not contacted us saying these transactions were not made by you.
Further more when a gift account is created you are sent an email to your ePassporte email that the gift account has been created.
When Risk Management saw this they terminated your account to prevent further fraudulent gift accounts being created from your account.
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Truth Teller
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