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I contacted them, here is their response:
We are currently experiencing issues connecting to the .us, .biz, .info and .org registries. This issue will affect new registrations, renewals and dns modififications for any domains in this set of tld's. This does not affect .com or .net domains. If your renewal or dns modification in the aforementioned tld's fails, please try again later. Our support team is diligently working to correct the issue and should have it corrected soon.
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