Originally Posted by Jeeler

Okay, so I have an epassporte account and have had for quite a few months now. So today I logged in and it tells me my account has been temporarily suspended.

A thousand phone calls later to epassporte support after fobbing me off for ages and they finally tell me that it's something to do with some p2p transfers I received from a friend of mine (about $1100 worth). This is REALLY confusing because I've recevied a lot of money from them in the past and have had no problems whatsoever.

Anyway, I ask them what I need to do and they tell me I have to sit back and wait for their corporate office to contact me and let me know what they've decided. I ask to speak to them directly (considering I had a good $4000 in the account) to get it resolved but they refused. After speaking to a number of supervisors, they still refused to do anything about my account and have still kept my money frozen with no timeframe at all.

The worst part is, I'm travelling at the moment and I was using the epassporte money as a fair bit of spending money. Very annoying.

I also spoke to another friend of mine who has had the exact same thing occur after a long time with epassporte.

I recommend everyone get as much cash out of their account before they kill yours as well - sounds like their fraud checks whatever they are are going wild.

Looks like they're taking my $4000!