So, the movers FINALLY show up - 4 days later than they were supposed to, well, actually 9 days. Anyway...
A little breakdown: The sales rep who told us a bunch of shit would happen (which didn't) was fired while our items were in transit.
The moving company slapped an extra $500 on the bill for "supplies"
The moving company sold the job to the highest bidder, which I was told 3 times they would NOT do.
The moving company tried to tell me I made a verbal agreement to pay more and in the same breath told me they could not honor what my rep told me because it wasn't in the contract.
Anyway, to the story - it gets better!
They show up in an 18 wheeler, and the driver; who is old, jewish and has a thick swedish accent (??) immediately starts arguing with me because he claims he can't fit the truck into the parking lot. This old fucker has got some attitude from the get-go.
I say there are two ways in, and one will work.
He maintains I pay an extra $300 in "labor" plus rent a U-Haul to shuttle the items to the apartment.
I refuse. I tell him the moving company needs to cover that, I didn't agree to these conditions.
He attempts to get in his semi to leave, I tell him if he leaves I'm calling the cops to report my property stolen.
In the meantime, I am on a drop-call-return-call-screaming-match with this dumb bitch in some office in Miami who at one point says I don't have a choice, at another says she doesn't care what happens as it's not her company and then still later says I have no reason not to trust her.
He calls my bluff, and the next thing you know the cop comes back with the truck driver in the back seat. The police officer, who was abnormally helpful, proceeded to physically show the driver the route to take.
Suddenly, and without a hitch, there he is with the truck and that portion is forgotten about.
So they start loading and I see boxes with FRAGILE marked all over them smashed, I mean SMASHED like they read FRAGILE and then threw it off the truck.
- Next comes my desk, destroyed.
- Bicycles - holes in the spokes on all tires (wtf?)
- Entertainment center - back panel busted
- Bookshelf - top of shelf ripped off
- Couch - wood splintered and busted up on the arm
- 2 end tables with 5 broken legs
- An entire box of collectibles broken
- A lost table
- A severely scratched dresser
- And a partridge in a pair tree.
This is 3/4 of my furniture - the WHOLE reason I hired a mover so I wouldn't have to throw this shit away to squeeze into a U-Haul - DESTROYED.
Oh yeah, and no proper assembly and position as promised.
I made it soooo easy for these guys. Everything was labeled, there was water at the site, cool AC running, a nice tip to the guys who picked up and I sorted the items by weight FOR them before pickup.
I am so fucking pissed, been checking every box for more broken items all night long.
Lesson? NEVER hire a mover, EVER.
Pics coming...