i wouldn't try charging back, after all it was up long enough to use $195 in overages.
Can I ask what server you have? also with most SM boxes, you are responsible for the uptime, SM is responsible for the connectivity. Unless you buy their management package.
$195 in overages taking out a P4 (depending on the content) is now unbelievable. You could have load balanced two servers, doubled your output and we wouldn't be having this conversation.
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