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small problems are inevitable almost anywhere, but anything that's ever happened with me while using them has been taken care of real fast. plus anything i ask for help with or to be done is done even faster. always get a response and they've been great to me.
maybe since you have such high standards you should go buy a server and put it in your bedroom by your mini fridge and host it yourself since you demand such a high level of excellency and never expect there to be even a simple bit of trouble.
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