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Originally Posted by fastfun
If you dont give them serious feedback, how can you expect a serious product/service in return.
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I spoke with not only Mike over ICQ, but the tech support at least twice, three times a week. The shared server would hang for 4 minutes at a time due to a disk problem, Apache would overload, and it would shit. Their fix? They'd eventually reboot it, two hours later.
This was not alleviated over the entire duration of my time with them, even when sending them pictures, statistics (shell account access, not chrooted or anything), and system stats w/ even systat for pretty breakdowns that anyone can discern.