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tASSy · 07-16-2006, 01:34 PM

Quote:

Originally Posted by xmas13

Epassporte has to shave to make ends meet. Paypal can afford to be arrogant, they have 100+ millions clients, i highly doubt millions of people use epassporte, only a small circle of webmasters, mostly in adult business.
I sent an email two months ago. Guess what? No response. What do they think? I cant afford to waste time emailing everyday till i get a fucking answer to a fucking simple question? This company sucks big time and i hate being treated like shit, no respect for customers.

where did you send that email? why don't you send it to me - tassy.pink AT ePassporte DOT com (or see sig/ICQ me). i'd love to answer your simple question, quickly - if it hasn't been answered already.

Quote:

I think most of us are cool guys not looking for troubles, but this damn company is always looking for excuses to block accounts, hold money, not answering emails/phone calls and so on.

i am sorry you feel that ePassporte trying to protect your account from being frauded when alerted to something suspicious is "looking for trouble...[and] for excuses to block accounts". i have a feeling you'd be more upset if we left your account open when we suspect someone might have access to your account info and a way to drain your account of your money there. the complaint thread would change to "epassporte didn't pay attention when someone took out all of my money in a day!" and you'd be asking why we didn't put a hold on your account and notify you or ask for verification from you regarding any suspicious looking activity.

Quote:

Is this a 1 man operation or what? You are charging fees you bitches, and we pay your fucking salaries, so what the fuck is going on? Several times a week a guy starts a drama thread with epass and 10 more webmasters add their own horror story. 10 horror stories per new epass thread.

You should really go fuck yourself, THIEVES

also, i suppose i should reiterate that no one calls their bank when the ATM gives them the correct amount of cash and thanks them profusely; however when someone's bank ATM fails to give them to the correct amount of cash all hell breaks loose and they complain to customer service. (which also makes them fill out a form, mail it in, verify the complaint, etc.)

of course complaints are brought to the board by adult webmasters - this is slightly different than going to your bank & ePassporte recognises that, which is why keyser and i are here with ICQ & email in sig to provide another level of support to our adult industry clients. so "10 horror stories per new epass thread" kind of makes sense. (there are also posts in most of those threads from people who love their ePassporte.)

if keyser or myself posted every time i got an ICQ with profuse thanks and proclimation of how great ePassporte is and how impressed they are with our continually improving customer service, we'd be accused of patting ourselves on the back.