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Originally Posted by Mike AI
Jscott the problem was NOT poor customer support, rather credit card fraud on the customers end.
While our customer support is top notch, and the reason directNIC has had tremendous growth - they cannot override third party credit card fraud.
Maybe you can figure out how to overcome credit card fraud. If you do, you will be rich. I know CCBill, Epoch, Dell and every other online merchant company would love to know how to accomplish this.
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ahhhhhh ok, i can understand that if thats the case
well either way hope everything gets worked out, and Due if that IS the problem then you owe DN an apology