Quote:

Originally Posted by Sly I would agree if I was the one contacting her and asking for help. Instead, she's the one who contacted me! I wasn't asking anything of her, she was supposed to come by, check out my house, and give me a full quote. It was her idea!

Unbelievable, I know!

Some people think "service" is just the promising-to-do part --

They think they somehow get credit for the things they tell you they WILL DO, so much so (as in your example) that they proactively initiate "service opportunities" for themselves --