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Originally Posted by wyldblyss
I would certainly be interested in hearing more on this subject. Anyone else experiencing this?
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full email....
Dear Gerco Inc,
Etelegate.com would like to apologize for the delay in your June 15th payout. It has been brought to our attention that the reason you have not been paid is for one of the following reasons:
The username/password you have entered in the website section of your admin area does not allow Etelegate to access your content for your website(s).
The Etelegate payment page integration link on your website(s) is either not working or not found.
Your website(s) are not working.
The merchant contract has not been signed, scanned and uploaded in your admin area.
Please correct any of the above 4 issues that apply to your company and email us a reply to this email or create a support ticket when finished, so our risk department can verify you?re in compliance and your June 15th payment will be processed immediately. Once you?re in compliance, your future payments will not be delayed.
It has been a challenge with the migration from IBILL to Etelegate, and we thank you for your loyalty and patience in this transition. Etelegate would also like to advise you that you may call our office from 10a.m. PST-5p.m. PST Mon-Friday for all of your client services needs and help you to get compliant so that we can continue processing your transactions and making on time payments.
Etelegate will be offering many new features to our webmasters by the end of this month including ePassporte direct payments, weekly payments on Fridays instead of bi-monthly payments currently, email receipt and order page customization, advanced re-billing options, Discover and JCB payment options, and many more to come.
We appreciate your continued support and look forward to you resolving the above issue(s) so that we can process your payment. Thank you for your business.
Sincerely,
Etelegate.com
1-800-676-0127