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this was posted last night too. This AOL tactic has been going on for years. I like how they responded to the incident with shock as if it was an isolated incident. I had the same thing happen to me more than once and everyone i know who has cancelled has had the same thing happen to them aswell. It's kinda funny too.... they act really charming with you until they know that the account is absolutely beyond saving at which point they turn into condescending pricks.
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