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Yes it does "Chat" with the surfer, it just looks for specif patterns of words and replies to them according to the database, at first users dont realize they are chatting with a bot but after a while they start to catch up cause either the pattern that the bot saw wasnt tied in to a specific reply or the reply was way off what the user was expecting to see back.
And i have no idea where you can get a chat bot from.
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