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I am having the EXACT same fucking problem with the exact same damn company and it is about to drive me up the damn wall. I am going to try your trick and threaten to report their asses...... this is bullshit.
Cingular is also calling me 2-3 times a day saying I owe them $302 for service I had canceled in September of LAST fucking year. Now, tell me this, how can they even think of justify charging me from then to December and say I DID have their service when Verizon CALLED them and had my numbers transferred to their service themselves and I also called them to cancel it? I had to print off bills from back in September for my Bellsouth bill and my Verizon bill to get them off my ass long enough to investigate this. BUT, and they CALLED my damn cell phone, wouldn't they know that THEY don't have my number in their system?
SO, you know what I did? I called their support line and told them I needed help with my cell phone service, gave them my number and everything and they asked me was I sure I had the correct number because they didn't have my number in their system........ BUSTED!!! They finally took it off my Bellsouth bill, and now I have to fax or mail them paperwork to PROVE I don't owe them. Bastards.
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