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I've used xxxoutsourcing previously. I found them highly professional, Greg runs a tight ship and will always work with you and your worker.
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I've been using these guys for about 4 months now and I'm basically really happy, though its been a bit of a learning curve. As stated elswhere, don't expect anyone to working at 100% the day they start, and do factor in that you'll need to spend quality time briefing your worker - I have to admit, I've found that aspect hard. In my case the time shift works in my favour, I get up early and have a chat on ICQ with him before my regular business day starts.
As briefing is so important, we started out with the repetitive tasks he could crack on with every day if I wasn't about to add input and built up from there; The guy we hired to build and submit galleries is now writing some simple but very nicely coded PHP. I'm happy and hopefully he is too.
Don't expect miracles and choose the tasks for them carefully would be my advice, but theres no doubt, they're an asset.
BTW one of the hidden benefits was how Greg handled staff turnover - We're on our second guy but the new one was hired and brought up to speed so that hand over was utterly smooth, try doing that when your local college kid helper just ups and leaves!