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Originally Posted by Pandemos
Staff that answer emails, you can add that to the list.
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funny thing is that this should be mandatory, but seldom is. maybe a support forum that is watched over constantly. I was thinking about doing an affiliate meeting once a week like a shareholders meeting, where staff will answer all questions for 1-3 hours during a set time period every week so affiliates, who are truly our bread and butter, can have their questions answered and have one large brainstorming session. save email for emergencies, etc... forum for Q&A, etc...
but we'll see how long that lasts.
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