GoFuckYourself.com - Adult Webmaster Forum - View Single Post - CCBill so afraid of charbacks

DemonWolfe · 10-19-2002, 03:41 PM

Here's an interesting scenario for you to ponder:

There is an information site, which sells "how to" information, and charges a one time fee. Johnny surfer pays the one time fee, and then emails the webmaster with additional questions and needs extra help because Johnny surfer is really very dumb and can not grasp the step by step process. So, the webmaster has to help him 3 - 4 times per week for a few months before Johnny surfer gets it, and begins using the information. Johnny surfer was been lucky to get all the "extra" help, as the site does not imply three months of almost daily email support as included in the one time fee price.

Well, Johnny surfer gets a refund from CCBILL for the full amount of the sale, despite the fact that he has used the how to site for over 3 months AND had daily email support and additional help at no additional charge.

This makes the webmaster a bit ticked off, but no where near as ticked off as he was when he saw that Johnny surfer had ALSO chargedback after getting his refund.

So the webmaster writes ccbill and asks them how this is possible, since Johnny surfer now has had 3 months free access and free support AND he has doubled his money in return. The webmaster is actually out money now, because CCBILL had taken out the money for the refund AND for the chargeback for the same guy.

This is why the webmaster now uses Globill for his new stuff which is much more successful.

10-19-2002, 03:41 PM
DemonWolfe Confirmed User Join Date: Jan 2001 Location: World Traveler Posts: 261	Here's an interesting scenario for you to ponder: There is an information site, which sells "how to" information, and charges a one time fee. Johnny surfer pays the one time fee, and then emails the webmaster with additional questions and needs extra help because Johnny surfer is really very dumb and can not grasp the step by step process. So, the webmaster has to help him 3 - 4 times per week for a few months before Johnny surfer gets it, and begins using the information. Johnny surfer was been lucky to get all the "extra" help, as the site does not imply three months of almost daily email support as included in the one time fee price. Well, Johnny surfer gets a refund from CCBILL for the full amount of the sale, despite the fact that he has used the how to site for over 3 months AND had daily email support and additional help at no additional charge. This makes the webmaster a bit ticked off, but no where near as ticked off as he was when he saw that Johnny surfer had ALSO chargedback after getting his refund. So the webmaster writes ccbill and asks them how this is possible, since Johnny surfer now has had 3 months free access and free support AND he has doubled his money in return. The webmaster is actually out money now, because CCBILL had taken out the money for the refund AND for the chargeback for the same guy. This is why the webmaster now uses Globill for his new stuff which is much more successful. __________________ Sorry, no signature today. Please come back tomorrow.