Quote:
Originally posted by Nautilus
That's true however they could at least block his card from future use.
Same problem with iBill, and any other billing company I think. They refund on the spot, but never bother to blacklist.
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Unfortunately not always true, at least with iBill it isn't - they go too far the other way if anything. I cancelled a membership to a site not too long ago and despite that got rebilled. Contacted iBill and the site and it was looked into and confirmed 100% that the probelm was with the site and not myself. Even got a copy of internal memo's sent to me saying it was being looked at further as the site's cancellation system was pure BS and breaking iBill's TOS so being inverstigated. They apologised. I got the money back.
However, seems I now can't subscribe to any service using iBill. As I very rarely need to use them it's no great loss to me - if a site does use iBill for a service I want I just go elsewhere. Seems though that they can't get the balance right. They'll happily BL people when there's been a genuine fuckup but there's also people floating around who are allowed to rip sites off on a regular basis. Common sense and/or intelligence seem to be in short supply with many of the billing companies.