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Oh yeah....
What is this "afraid of the chargeback" routine? Don't you realize that only 1 in 100 transactions is allowed to be charged back in order to maintain a merchant account?
Also, did you ever consider that regardless of the fact you now didn't get paid on that... That CCBill paid fees both times, processing the initial transaction AND refunding it? Have you thought about the fact that they provide toll free 24 customer assistance and what that must cost to provide? Have you considered the fact that OF COURSE they train their staff to be as savvy as possible so that money doesn't have to be refunded?
You might not have gotten paid but CCBill lost money on that. There's a big difference. Besides which, you're selling VAPOR and there is virtually no cost of goods. You should be thankful for the revenue you do have.
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President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
71 industry awards for hosting and professional excellence since 1999
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