GoFuckYourself.com - Adult Webmaster Forum - View Single Post - CCBill so afraid of charbacks

Brad Mitchell · 10-19-2002, 06:03 AM

No disrespect..

But welcome to the real fucking world.

CCBill did what any other company would do. What you don't seem to understand is if the refund isn't issued the customer will chargeback. Neither you OR CCBill has any rights in the situation since the customer never signed a receipt.

There is no other option but to refund when a customer insists. Doesn't matter that it's not "right" or "fair" or that the customer is a thief. I managed my own merchant account for porn site sales and this is the way it is.

Brad

10-19-2002, 06:03 AM
Brad Mitchell Confirmed User Industry Role: Join Date: Nov 2001 Location: Southfield, MI Posts: 9,812	No disrespect.. But welcome to the real fucking world. CCBill did what any other company would do. What you don't seem to understand is if the refund isn't issued the customer will chargeback. Neither you OR CCBill has any rights in the situation since the customer never signed a receipt. There is no other option but to refund when a customer insists. Doesn't matter that it's not "right" or "fair" or that the customer is a thief. I managed my own merchant account for porn site sales and this is the way it is. Brad __________________ President at MojoHost \| brad at mojohost dot com \| Skype MojoHostBrad 71 industry awards for hosting and professional excellence since 1999