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Originally Posted by evildick
They have no support number. Same thing happened to me. Their solution was to call me at the phone number listed on my whois to verify my info. Of course they would not tell me the exact time they would call, so I kept missing their calls. I ended up having to fax them a copy of my credit card and driver's license because the phone call thing was just not working out.
Total pain in the ass.
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Yea, I had my phone on me when they called, so I was able to get through right away, but wtf. I faxed the copy about 1/2 hr before my last post, and they said they would activate my account shortly after the fax. Still not active. I tried to call back the number that was on my caller ID, no luck.
I'm about 1 hr away from sucking it up and going with godaddy for a year with the domain I want. I hate how they raised their privacy price though, but so far namecheap has been a little too elusive and shady for me to completely trust.
Hopefully it's just a bad first experience, but i've never had any issues like this with godaddy, even though I hear from many people how bad they suck.