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Originally Posted by vanillaice
Yea, the fraud protection is the reason according to the first support e-mail. They wanted my phone number, I gave it to them, but no call yet. I e-mailed them asking for a number I can call, but no reply.
And yea, it's a new account. I signed up and grabbed two domains within about a day of each other, then haven't logged in since, that was about a week ago.
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They have no support number. Same thing happened to me. Their solution was to call me at the phone number listed on my whois to verify my info. Of course they would not tell me the exact time they would call, so I kept missing their calls. I ended up having to fax them a copy of my credit card and driver's license because the phone call thing was just not working out.
Total pain in the ass.