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Old 06-11-2006, 11:26 PM  
Michael O
More Cowbell
 
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Join Date: Jul 2001
Location: Nakhom Nowhere
Posts: 10,607
Quote:
Originally Posted by pussyserver
so we have 2 epass accounts and no longer use one because we dont trust the company with our funds

we we had good reason to worry, we had not used our account in a month and epass took it upon themselvs to seize our funds and suspend the account for inactivity (sic) we called thursday and spoke to an afro american female who said the account would be back to normal within 24 hours

mind you I am still pissed as I dont take to kindly to companies takin my money due to me not spending it

called them back an hour ago as the account was still screwed up and got a rep named Jade on the phone she was really irate and hostile and just simply very unproductive so I asked for a supervisor and after about 20 minutes on hold I finaly got a lady by the name of stacy on the line

I guess she had already talked to jade and by the time she got on the line with me she was ready to be rude as possible and end the call

and thats whats happened

EPASSPORTE GOT PISSED BECAUSE I WANT TO KNOW WHAT HAPPENED TO MY MONEY??????????????????????????????/

WHAT THE FUCK IS THIS WORLD COMING TO


I havent posted in a while life has been too good for the board but thought I would share that with you guys

they will never get my business again after this


There is no excuse for the telephone support to be rude as far as I know accounts are not being suspended for inactivity, please leave your contact info or contact me with your account names and we will get this sorted out.
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