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The above scenerio happens when merchants do a pre-authorization but do not use that pre-auth to close the sale ...
Crappy Tire is one of the worst offenders for this practise. Pay-at-the-pump gas stations are another to avoid, as they too will authorize your card for $50 or $75 and then not close out that pre-auth.
Because ePass is basically a Visa card in Canadian Tire's eyes, it is much easier to just open a new POS to close out the sales then to have to look for the pre-auth and close it properly. Since Visa bills usually come out at least 30 days after the charges are incured, they have 99% of the time dropped off the bill by the time it is to be sent out. This practise is quite common in retail where there are multiple POS terminals.
After having this happen to me several times and having to go thru the hassles of getting Cdn. Tire to fax the needed receipts to ePass, along with a note on company letterhead stating that they (Cdn. Tire) did not plan on taking those funds from my account, I now withdraw the money from an ABM machine before going to Canadian tire and paying for fuel, or I will take my card inside the store to the cashier rather than paying at the pump.
I had this happen to me 3-4 times before I learnt my lesson, so I do feel your pain.
FF
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