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I so want to comment but I can not think of anything helpful to say.
I figure any chance of a refund will be more difficult than getting this design even done.
Typically when I design stuff for others they get the following.
Pre-sliced ready to go pages with basic linking intact (no special link codes, last thing I want is to screw that up and have some wrong tracking id or something).
PSD files handed over with final payment.
25-50-25 payment method. 25% down, 50% at review last tweak stages, 25% at turn over with psd files.
Minor tweaks and adjustments thrown in for after the fact, usually free.
Very quick turn around since I understand what time means and I never double book etc.
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