Originally Posted by GatorB

I had this happen a couple of months back with Google Adwords. After many e-mails to Google then talking on the phone with epassporte I was told by epassporte to get Google to fax them some info they requested and the charge would be immediately removed. Google did this and it was not. Google said that epass told them that my account would be credited within 48 hours. I still eneded up waiting the 30 days. So basically I wasted my time going back and forth between epass and Google. I normally don't bad mouth epass, but that fuck up was totally on them. Both I and Google did as they requested and in the end I still waited 30 days. And were talking about just under $550 of MY money I didn't have access too like I should have.