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Originally Posted by Keyser Soze
Notification emails were sent to your account when you approched the $5,000 that requires verification and its also in the TOS.
https://www.epassporte.com/secure/jsp/Terms.jsp
I have forwarded your documents to account verification and I am waiting for a reply. I can't say when this will be I expect it to be today or tomorrow. |
My only real issue with all of this is the length of time it takes. You work for epassporte, I should be able to send you the documents and have you verify them on the spot and have my account functioning again. I just don't like the idea of a company freezing accounts for long periods of time while i dont have access to my own, hard earned money. Reminds me of paypal's antics.
I realize you don't make these rules and policies, so you're probably not the right person to bitch to. For that, I apologize. It's just frustrating to have 3 or 4 grand tied up in an account and not be able to access it when I need to.
PS: I thank you for your help. I can only imagine how long this would have taken over the phone with a call center rep.