In this biz there are alot of people who have vested interests and their own prejudices based on personalities as much as anything else. That said, I'm staggered Nuc didn't just grit his teeth and refund this guy when the problems started. In his position I don't think I would have let the thing go on for months in the first place.
I guess if PerlCoders.com wanted to keep the "moral high ground" then they should offer a partial or full refund , however after reading this thread I think there has probably been a little fault and some bad luck on both sides.
I think one of the issues here is that when you buy "off the shelf" scripts, you run the risk of having to fit within the legacy design of that script. Inevitably you're going to find some users have problems. Off the shelf scripts are a great way to do some things and a bad way to do others.
If you are going to run an AVS, do it yourself and get someone to code it to your requirements. Many AVS systems have their own features and quirks, no "off the shelf" script will fill these needs.
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