Originally Posted by bangman

I lost my card 6 months ago.
I called them up a week after I lost it, and they billed me for a new card and assured me it would be sent out on the coming Monday.
Of course I didn't.

So every few weeks since then I have been calling, and every time I am told that it will be sent out on the coming Monday.

2 months ago I requested limit increases. Faxed them both (virtual and electron) and I called them to make sure they recieved it. They did, and told me the increases would be in effect in one week.
Take a guess.